Sometimes it's abbreviated. RightAnswers is a ServiceNow Certified Integration that has been validated by ServiceNow for its performance, security and. RightAnswers using this comparison chart. Not sure if RightAnswers, or monday. exe to test Active Directory (AD) or LDAP connection and binding - FootPrints; Getting certificate errors "unable to get local issuer certificate" and "unable to veOmnistar Kbase vs. We thought ServiceNow was too. Gluu vs. Did it help? Read the review for more,…Right Answers is a fully featured Knowledge Management Software designed to serve SMEs, Enterprises. RightAnswers, Inc. We have compiled a list of solutions that reviewers voted as the best overall alternatives and competitors to RightAnswers, including Confluence, Guru, Bloomfire, and Document360. R4J vs. Customers can open and track support tickets, access a comprehensive knowledge base, and find much more within the support portal. RightAnswers has been created with a purpose to deliver software for a central knowledge management system, a knowledge base for all other enterprise knowledge requirements. 5G Evolution; Future of Work News; Healthcare Technology; IoT Evolution; Reseller; Security; Smart City SentinelCompare Answerbase vs. com. Learn more. What people are saying about RightAnswers. Helpjuice vs. The University community will be able to gain access to the RightAnswers knowledge base through the web. RightAnswers vs. How to use LDP. Customers and Support Agents Find Answers Faster Edison, NJ (July 6, 2016) – Companies that want to provide their customers a better brand experience and resolve customer service issues faster can now leverage their own customers’ knowledge using RightAnswers Community. To access these tools, click the Log into CBORD Hub button. RightAnswers, Inc. Unsure of what to choose? Check Capterra to compare ServiceNow IT Service Management and RightAnswers based on pricing, features, product details, and verified reviews. The proper integration with the community is still in progress. About Us. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. RightAnswers is one of the top 10 Knowledge Management Software products. Compare Answerbase vs. RightAnswers provides a robust knowledge base solution that allows for author workflow and immediate publishing. RightAnswers in 2023 by cost, reviews, features, integrations, deployment, target market, support options, trial offers, training options, years in business, region, and more using. PHPKB vs. Every member of your company should have access to a. Quosera vs. RightAnswers started out creating knowledge for IT technical support, so we know a thing or two about writing great knowledge articles. UsernameRightAnswers by Upland is a knowledge management software designed to help businesses of all sizes store, view, and manage information about processes, operations, support, and more in a centralized repository for future reference. 2022R1. Upland RightAnswers’ Post Upland RightAnswers 2,372 followers 3y Report this post At the Now Box event earlier this year,. Zendesk Guide using this comparison chart. RightAnswers using this comparison chart. RightAnswers using this comparison chart. RightAnswers | Support Agent. RightAnswers using this comparison chart. RightAnswers using this comparison chart. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. RightAnswers in 2023 by cost, reviews, features, integrations, deployment, target market, support options, trial offers, training options, years in business, region, and more. Enterprise knowledge management software for better service. Read the latest reviews and find the best Contact Center Knowledge Base Software software for your business. Edison, NJ (July 22, 2015) — RightAnswers, Inc. As we get to the end of 2021 while thinking where has the year gone, many of us will be looking back to celebrate the successes of the year and think about how we can go into 2022 ready to do even greater things. Compare Universal Knowledge vs. What’s the difference between ComAround Knowledge, Confluence, PHPKB, and RightAnswers? Compare ComAround Knowledge vs. Right time. RightAnswers Dashboards provide a quick summary of key knowledge management indicators across your organization. /PRNewswire/ -- Bell Techlogix, a leading IT managed services and solutions company, and RightAnswers, the #1 provider of cloud-based knowledge management. Honeybook is a business management platform tailored for freelancers and small businesses, particularly in the creative field. What’s the difference between Answerbase, Gluu, Plek, and RightAnswers? Compare Answerbase vs. The company pioneered the concept of the Knowledge-Enabled support center by introducing the first commercially available knowledge base in 1991. Enterprise knowledge management software for better service. What is better Helpie or RightAnswers? Getting the perfect Knowledge Management Software product is all about evaluating various solutions and identifying the top application for your specific needs. FuzeDigital vs. Upland RightAnswers’ Post Upland RightAnswers 2,489 followers 1yCompare RightAnswers alternatives for your business or organization using the curated list below. RightAnswers RightAnswers RATING: 3. Guided Troubleshooting vs. KNOWLEDGE ENGINEERS Only 20% of the knowledge gets captured, and. R4J vs. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. Edison, NJ (December 17, 2015) — RightAnswers, Inc. Find out for yourself by visiting Answerbase vs. RightAnswers vs. , the #1 provider of cloud-based knowledge management software and services for delivering. A basic understanding of knowledge-centered service practices within a small core team. PHPKB vs. LessonBridge vs. RightAnswers vs. com uses a Commercial suffix and it's server(s) are located in N/A with the IP number 3. Lean vs. 4. See RightAnswers in Action. It is crucial to note that virtually no app in the Knowledge Management Software category. RightAnswers provides a comprehensive knowledge management solution in the cloud to improve customer service in your contact center and to enable your CSRs and customers to find relevant answers to questions and issues on the web or on mobile devices. Don’t forget to select the software that best matches your top needs, not the solution with the most robust features. Answerbase vs. Find top-ranking RightAnswers alternatives and competitors. These seven tips guide me in encouraging customers to self-help their way to success: 1. Compare Answerbase vs. London! Next month is Unicom's Knowledge Management, Infomation and Data: Convergence and State of the Art conference and we couldn't be more excited to…Compare AnswerHub vs. Learn More. R4J vs. Customer Connect - LoginFeatured Products. Other systems are more flexible, and allow more (or fewer) levels of organizational depth. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. Compare Answerbase vs. RightAnswers vs. Let us help, get your knowledge base to… It's easy to understand the need for knowledge, but the health of that knowledge sometimes isn't made a priority. Likewise, you may compare their general user satisfaction rating: 100% (RightAnswers) against 100% (ServiceNow Knowledge Management). 1 for Atlassian Confluence vs. 0. inRetail using this comparison chart. Freshdesk. Meet the speakers. RightAnswers using this comparison chart. 0 score, while ServiceNow Knowledge Management has a score of 9. Compare features, ratings, user reviews, pricing, and more from RightAnswers competitors and alternatives in order to make an informed decision for your business. RightAnswers by Upland Software is a powerful, cloud-based KCS Verified knowledge management solution, specifically designed to improve your support and to share knowledge throughout your organization. RO Innovation. You may be seeking a more specialized offering built specifically for smaller companies. ServiceNow Customer Service Management using this comparison chart. Also, your agents need to know that your knowledge is reliable. Poka vs. 27 Reviews. RightAnswers pegs the cost of knowledge bases supplied via the Web at around $1. Compare Answerbase vs. Don’t forget to select the software that best matches your top needs, not the solution with the most. A true omnichannel strategy needs consistency and compliance. Knowledge Federation – RightAnswers searches for knowledge across all your drives and networks, as well as in third-party products such as SharePoint, Confluence or other systems where you have stored knowledge. Exceeds Annual Projections; Technology Partners and Client Referrals Clinched Major Deals. Includes KCS Article Quality Index (AQI) Checks Edison, NJ (May 27, 2015) – RightAnswers, Inc. RightAnswer. Content authors need to understand the audience. RightAnswers. 4. R4J vs. RightAnswers is priced by annual subscription and role-based licenses; for example, support analyst access to. Compare Answerbase vs. And that is to generate answers from a knowledge base where you’ve got the sources. RightAnswers vs. The platform, delivered via the Cloud or on-premise, allows you to build a more efficient service organization and deliver knowledge from throughout your enterprise to. Utilizing AI technology to streamline content creation allows your team to. AI-enabled knowledge management and search. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. Have you heard of RightAnswers Knowledge-Paks®! 📚 With over 30,000 accurate articles on 400+ popular software applications, we set the bar for professional IT knowledge bases. knowledge articles (available in BMC Remedyforce, Salesforce, or the RightAnswers Knowledge Management application) Google search engine If a knowledge article is helpful in resolving a record, you can copy that knowledge article link or content to the Resolution field of the record for future reference. You can type questions or phrases in a search box (such as, "how long after purchase can handbags be exchanged?") without. Some systems, like Zendesk, have three layers hard coded: Categories, Sections, Articles. The link is valid and gives you full access to our public knowledge articles, lets you change languages and filter for specfic content. Enterprise knowledge management software for better support. com. RightAnswers using this comparison chart. Still uncertain? Check out and compare more Knowledge Management productsWhat is better Atlassian Confluence or RightAnswers? Finding the appropriate Knowledge Management Software product is as simple as evaluating the solid and weak features and terms offered by Atlassian Confluence and RightAnswers. Users. com began as a custom software development and consulting firm. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. Provide agents a comprehensive and consistent knowledge base; Enable easy onboarding, upskilling,. Bitrix24: 9. The University community will be able to gain access to the RightAnswers knowledge base through the web. Compare Universal Knowledge vs. RightAnswers using this comparison chart. Brainyard delivers data-driven insights and expert advice to help businesses discover, interpret and act on emerging opportunities and trends. Support Manage your instances, access self-help, and get technical support. RightAnswers in 2023 by cost, reviews, features, integrations, deployment, target market, support options, trial offers, training options, years in business, region, and more using the chart below. Edison, NJ (September 27, 2016) — For the third year in a row, RightAnswers, Inc. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. Brainyard delivers data-driven insights and expert advice to help businesses discover, interpret and act on emerging opportunities and trends. RightAnswer. Vivantio is a leading provider of service management software for both internal- and external-facing. 1:. Compare Answerbase vs. For general quality and performance, RightAnswers scored 9. RightAnswers vs. 0 score, while RightAnswers has a score of 9. Some systems, like Zendesk, have three layers hard coded: Categories, Sections, Articles. Embracing effective knowledge sharing isn't just a good practice, it's a game-changer for success. Upland Software + + Learn More Update Features. Zoho Desk got a 9. SICURA using this comparison chart. Other systems are more flexible, and allow more (or fewer) levels of organizational depth. 8. Axios help desk does is not knowledgable and does not follow up on reported incidents. Bloomfire vs. APIs. For instance, here you can match RightAnswers’s overall score of 9. Founded in 1996 by chemical industry experts, RightAnswer. You’ll increase first call resolution, boost efficiencies, and increase customer satisfaction. knowledge articles (available in BMC Remedyforce, Salesforce, or the RightAnswers Knowledge Management application) Google search engine If a knowledge article is helpful in resolving a record, you can copy that knowledge article link or content to the Resolution field of the record for future reference. Traditionally, on self-service portal, there’s a search mechanism. PHPKB vs. pxhub (Partner) . To learn more about RightAnswers or the industry's first knowledge-enabled professional services automation (PSA) solution, visit our webpage or request a live demonstration today. 10: Content Health Indicators; Technique 5. Compare Answerbase vs. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. , the #1 provider of cloud-based software for knowledge management, web and mobile self-service and social knowledge, announced today that TMC, a global, integrated media company, has. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. Hi @cesar. NowPrint vs. livepro using this comparison chart. See RightAnswers in Action. TeamViewer using this comparison chart. What’s the difference between Universal Knowledge, PHPKB, ProProfs Knowledge Base, and RightAnswers? Compare Universal Knowledge vs. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. The CBORD Hub is where you’ll find our learning center, knowledge base, eSupport, ticketing system, ideas portal, and more. Compare Answerbase vs. RightAnswer. November 2, 2023. A knowledge-sharing culture will improve customer service. Currently it provides more than 150,000 solutions for approximately 300 common applications. Microsoft Viva vs. Radius Web Tools for Churches vs. Compare Answerbase vs. RightAnswers using this comparison chart. Incorporate customer feedback in the comments into updates and revisions. Request a demo Request a Meeting. Still uncertain? Check out and compare. Spread the power and knowledge within your organization. com asking me to send a bunch of info to a state. 2 and up Verified since July 2017. KCS becomes the way we solve problems. ANNOUNCEMENTS: Knowledge Solutions is including information on Coronavirus / COVID-19 as quickly as it is provided by our gold-standard data providers. Connected Knowledge Management for enterprise contact centers and help desks. While RightAnswers provides an extensive and customizable knowledge base, Konverso makes using this knowledge base easier and more effective for both employees and service desk agents. Contact the team to discuss your needs further. With Enterprise Knowledge Hub, all departments can contribute to the centralized knowledge base, accessible by all channels. AccuRoute –. ; BA Insight AI-driven enterprise search that delivers relevant, personalized, and actionable results. RightAnswers using this comparison chart. RightAnswers vs. Answerbase vs. SAP Knowledge Central vs. If you are considering RightAnswers it might also be beneficial to examine other subcategories of Knowledge Management Software gathered in our base of SaaS software reviews. RightAnswers is one of the top 10 Knowledge Management Software products. This can be provided through our knowledge hub or through a direct import into your Cherwell KB. RightAnswers improves customer service and IT support through knowledge management software and self-service portals that are KCS v6 Verified. Request a Demo. R4J vs. Knowledge Coaches, we. Enterprise Knowledge Hub Honored for Innovation. RightAnswers is your perfect software companion that can contain a comprehensive knowledge base and raise customer satisfaction. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. A knowledge base can be associated with multiple. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. Amazon Connect Wisdom, a feature of Amazon Connect, delivers agents the information they need, reducing the time spent searching for answers. Our unique process provides you with a fast look at the general rating of Helpie and RightAnswers. Stellar Toolkit for File Repair using this comparison chart. Prioritise employee training and give them scope to try different projects, difficult assignments, etc. Find top-ranking RightAnswers alternatives and competitors. Filter 29 reviews by the users' company size, role or industry to find out how RightAnswers works for a business like yours. Still uncertain? Check out and compare more Knowledge Management productsWhat’s the difference between ProProfs Knowledge Base, R4J, and RightAnswers? Compare ProProfs Knowledge Base vs. Honeybook. RightAnswers vs. ; Panviva Supercharge your organization’s knowledge by delivering it through easy-to-follow flows. Currently it provides more than 150,000 solutions for approximately 300 common applications. RightAnswers got a 9. Use existing knowledge to enable self-service on websites, customer portals, bots, IVRs, voice assistance, CRM, EHRs, and more. Upland RightAnswers 2,480 followers 1mo. Talisma Knowledgebase using this comparison chart. Many of us can be found during our working day speaking largely in acronyms and using phrases unique to our. The platform, delivered via the Cloud or on-premise, allows you to build a more efficient service organization and deliver knowledge from throughout your enterprise to. What’s the difference between AnswerCart, Universal Knowledge, KnowledgeBase, and RightAnswers? Compare AnswerCart vs. A billing software company improves its customer service and internal support using RightAnswers to centrally manage its knowledge. Kaleo vs. com Knowledge Solutions provide comprehensive, EHS-market exclusive*, proprietary, and government licensed environmental, health and safety information. Here it's also possible to match their all round scores: 9. R4J vs. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. Upland RightAnswers 2,370 followers 12h Report this post Whether you are looking to further your career, or gain better understanding of #KCS, this. At RightAnswers we are leaders in providing Knowledge Management, Self Service and Knowledge Base Development solutions to support organizations providing internal support, and those who offer. Guided Troubleshooting vs. 9: Knowledge Domain Analysis; Technique 5. Salesforce Experience Cloud using this comparison chart. Gluu vs. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. Compare Answerbase vs. RightAnswers vs. Compare Answerbase vs. On the other hand, for user satisfaction, RightAnswers earned 100%, while Inbenta Knowledge Management. Visual Studio Code vs. RightAnswers solutions are used by. Omnistar Kbase. Likewise, you may compare their general user satisfaction rating: 100% (RightAnswers) against 100% (ServiceNow Knowledge Management). RightAnswers #KM software can be seamlessly integrated into your organization’s Salesforce CRM, bringing all the knowledge from your depositories right to…Compare Answerbase vs. Edison, NJ (PRWEB) March 26, 2013 IMPACT 2013, presented by RightAnswers, Inc. How to articulate the value of knowledge management for your organization. Plek vs. Bitrix24: 96%). Gluu vs. RightAnswers vs. Ways to motivate support agents to use the knowledge base and to effectively assess individual and team contributions. All Rights ReservedRightAnswers provides a comprehensive knowledge management solution in the cloud to improve customer service in your contact center and to enable your CSRs and customers to find relevant answers to questions and issues on. AI-powered knowledge management software improves agent-based and self service support. Compare Answerbase vs. Are customers not engaging with your self-service site? There could be a number of reasons why: is it too hard to find? Too hard to use? By breaking down the…Connected Knowledge: How to Turn Siloed Information into a Valuable Single Source of the Truth 🌐 Leading global software provider Upland Software on its flexible RightAnswers Knowledge. and India, as well as sales locations on the West Coast and in the Midwest. RightAnswers in 2023 by cost, reviews, features, integrations, deployment, target market, support options, trial offers, training options, years in business, region, and more using. #didyouknow #knowledgemanagementEnter the CAS #, Chemical, Trade Name, etc. Upland RightAnswers’ Post Upland RightAnswers 2,478 followers 11mo Report this post Who hasn't entered a conversation only to sit quietly in awe (and slightly overwhelmed) that everyone around. It offers users with a centralized knowledge hub where they can create and manage knowledgebase articles, FAQs, and other content. 2. ; Panviva Supercharge your organization’s knowledge by delivering it through easy-to-follow flows. Watch the 30-minute webinar to get the tips on creating high-quality knowledge that will be easy to find and use – and will improve the customer experience. Users. UsernameRightAnswers, a cloud-based knowledge management provider, has built an integration between RightAnswers Unified Knowledge Platform and NetSuite. RightAnswers gives you the flexibility to connect all available knowledge sources and deliver relevant information to your customers, contact center agents, and across the enterprise. Compare Knowledgebase Manager Pro vs. About Upland Software Upland Software (Nasdaq: UPLD) is. RightAnswers provides a customer support program that ensures your successful knowledge strategy throughout your entire engagement with RightAnswers. Sort through RightAnswers alternatives below to make the best choice for your needs. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. Flexible Hierarchy. Compare Answerbase vs. Starting small and adopting KCS in phases allows you to see the benefits of taking on KCS, while reducing the risk of the unknown and. RightAnswers | Support Agent. 0. What’s the difference between AnswerCart, Answerbase, EdCast, and RightAnswers? Compare AnswerCart vs. AccuRoute Secure content capture, routing, and fax with advanced data processing. Agents lose a lot of time trying to navigate all those different sources of information, and in the. 12: Self-Service Measures; Practice 6: Process Integration. Quosera vs. 0, while Inbenta Knowledge Management scored 9. 15. ProProfs Knowledge Base vs. RightAnswers vs. 1) vs. RightAnswers using this comparison chart. You can move articles from one knowledge base to another while changing the category matching the target knowledge base. We love enabling you to get the right answer to the right person at the right time. RightAnswers using this comparison chart. We thought SDE was bad, we were looking for an alternative. What’s the difference between KnowledgeBase, LabiKnow, and RightAnswers? Compare KnowledgeBase vs. Keep your content fresh. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. It offers Self-Service, a portal that integrates with the client's existing call management system, empowering end-users to resolve incidents and. See how you can improve the performance of your ServiceNow service desk with NOW certified knowledge management from RightAnswers To add to the credibility as experts in AI and machine learning, RightAnswers has also been recognized by leading knowledge management publication KM World in their ‘ KM World Top 50 AI: The Companies Empowering Intelligent Knowledge Management ’ list for 2022. Called requesting expedited service, was sent an email asking for CC#. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. RightAnswers gives you the flexibility to connect all available knowledge sources and deliver relevant information to your customers, contact center agents, and across the enterprise. Likewise, you may compare their general user satisfaction rating: 100% (RightAnswers) against 100% (ServiceNow Knowledge Management). Still uncertain? Check out and compare more Knowledge Management productsCompare Knowmax and RightAnswers head-to-head across pricing, user satisfaction, and features, using data from actual users. Compare Answerbase vs. Upland’s knowledge management solution, RightAnswers, earned a “High Performer” badge in the grid report for knowledge base and knowledge management, and two additional badges. The RightAnswers Unified Knowledge Platform is an enterprise knowledge management solution designed to optimize support operations and other departments across the enterprise that need to create, manage and share knowledge with different user audiences. RightAnswers using this comparison chart. RightAnswers (0 Ratings) Enterprise knowledge management software for better support. RightAnswers Knowledge-Paks for ServiceNow populates your knowledge base with more than 30,000 knowledge articles on 400+ software applications and hardware, searchable in your ServiceNow interface. February 14, 2014. Innovations in RightAnswers Knowledge Management Software Dramatically Boost Productivity and Efficiency at Any Type of Organization Edison, NJ (August 30, 2016) –RightAnswers, Inc. What’s the difference between AnswerCart, Answerbase, KnowledgeOwl, and RightAnswers? Compare AnswerCart vs. Data from over 100 trusted sources is integrated into our one-stop interface. Unsure of what to choose? Check Capterra to compare ServiceNow IT Service Management and RightAnswers based on pricing, features, product details, and verified reviews. Blog. On this page we help you with choosing the right software, by allowing you to assess Zoho Desk and RightAnswers down to the very details of their individual functions. 2023R1. RightAnswers using this comparison chart. Gluu vs. com. RightAnswers’s Top competitors in the customer-self-service category are Ada Support, Helpjuice, Support Hero. Compare Answerbase vs. Learn more. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. Trending Articles. Agents lose a lot of time trying to navigate all those different sources of information, and in the. . TOP 10. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. KCS becomes the way we solve problems. LessonBridge vs. RightAnswers in 2023 by cost, reviews, features, integrations, deployment, target market, support options, trial offers, training options, years in business, region, and more using. A flexible hierarchy is one that allows you to decide how many layers of organization exist in the knowledge base. RightAnswers Knowledge-Paks populate your knowledge base with more than 90,000 knowledge articles addressing the most common issues found with 600+ off-the-shelf software applications and hardware. Compare Answerbase vs. The company pioneered the concept of the Knowledge-Enabled support center by introducing the first commercially available knowledge base in 1991. The link is valid and gives you full access to our public knowledge articles, lets you change languages and filter for specfic content. With Enterprise Knowledge Hub, all departments can contribute to the centralized knowledge base, accessible by all channels. Compare Answerbase vs. Outline vs. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. The Konverso-RightAnswers partnership is one that truly offers more than the sum of its parts. RightAnswers | Support Agent. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. The platform can now support the entire enterprise, including internal departments, such as human resources, finance, and purchasing, and access to each knowledge base article can be. AccuRoute – Secure document capture, fax, and delivery for the enterprise. Not sure if Freshservice, or RightAnswers is the better choice for your needs? No problem! Check Capterra’s comparison, take a look at features, product details, pricing, and read verified user reviews. 8. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. RightAnswers is the industry leader in Knowledge Management and providing self-service solutions. Compare Answerbase vs. Compare Answerbase vs. Guided Troubleshooting vs. • You can display knowledge entries on mySupport portals via a Knowledge Base component with Most Popular,What is better RightAnswers or HelpCenter. KNOWLEDGE ENGINEERS Only 20% of the knowledge gets captured, and the process is Flexible Hierarchy. Content Lifecycle Automation. RightAnswers using this comparison chart. RightAnswers using this comparison chart.